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Payment Policy of SONY POS

Effective Date: 01/01/2025

This Payment Policy outlines the terms and conditions under which payments are accepted for the products and services provided by SONY POS. By using our software or services, you agree to the terms detailed below.

💳 Payment Methods

We accept the following payment methods:

  • Bank Transfer

  • Easypaisa / JazzCash

  • PayPal (International Clients)

  • Cash (For In-Person Transactions)

  • Debit / Credit Card

All payments must be made in PKR (for local clients) or USD (for international clients).

💼 SONY POS Software Plans

We offer flexible pricing based on your business needs and selected modules.

☁️ Online Software

  • Available in Monthly and Annual subscription plans

  • Pricing depends on the selected modules

  • Ideal for businesses requiring cloud-based and real-time access

  • Automatic backups and online accessibility

💻 Offline Software (With Online Backup)

  • Available in Monthly and Annual plans

  • Data stored locally with secure online backup

  • Pricing varies according to selected modules and features

🖥️ Offline Software (Without Backup)

  • One-time payment model

  • Price depends on required modules

  • Suitable for businesses preferring complete local control without internet dependency

🔄 Refund Policy

At SONY POS, customer satisfaction is important to us. Due to the nature of digital software products and services, the following refund conditions apply:

  • Installation Fee: Non-refundable once installation is completed.

  • Monthly Packages: Non-refundable after activation.

  • 6 Month Packages: Eligible for refund within 7 days if no major setup, Modifications or excessive usage has occurred.

  • Annual Packages: Eligible for refund within 7 days if no major setup, Modifications or excessive usage has occurred.

  • Offline One-Time Packages: Non-refundable after product delivery or activation.

  • Custom Development & Integrations: Non-refundable.

Customers are eligible to receive 70% refund within 7 days of purchase if they are unsatisfied with the software and no major customization work has been completed.

Refund requests must be submitted through email with proper payment details and reason for cancellation.

⚠️ Important Notes

  • Failed or delayed payments may result in temporary suspension of services.

  • Customers are advised to use secure and approved payment methods only.

  • SONY POS reserves the right to update or modify this policy at any time without prior notice.

📩 Need Help?

For any billing, payment, or refund-related queries, contact:

DW Solution Online LTD
SONY POS
G10 Markaz, Islamabad, Pakistan

📧 Email: admin@sonypos.com
📞 Phone: +923009569385
🌐 Website: sonypos.com